That's not a problem. Just put your e-mail address in the box to the left and click on the "Get New Password" button.
After that, just check your e-mail and you will have a new random password. Remember, your user id is your full email address.
This can be caused by one of two things:
1. The e-mail server that serves your address does not accept e-mail originating from my domain. This is rare, but there are a few mail servers where this is a known issue.
2. You do not have an account on HypnosisFetish.com
Accounts expire after periods of inactivity. To keep your account active, you can make purchases that will extend the expiration date on your account.