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                <TITLE>HypnosisFetish.com - Retrospectives</TITLE>

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				<li><a href='/members/' class='nav'>VIP Member’s Area</a></li>
				<li><a href='/preview/' class='nav'>Video Previews</a></li>
			<li><a href='/email/' class='nav'>Email Aaron</a></li>	                        <li><a href='/cart/' class='nav'><img src='/bg/cartmenu.png' id='menuCart'/ style='vertical-align:top'>View Cart</a></li>
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<div style="clear:both; width:1280px;">
	<div class="D1">
	<div id="loginform">
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	<div id="or">HF</div>
	<h1 style="font-weight:100; margin-left:30px"> HypnosisFetish.com Email Communication Center</h1><br />
	<P> If you are an existing member, do NOT use this form.  Please use the <a href=/members/info.php>internal 
	website messaging system</a> instead.</P><br />
	<P> If you are a non member asking for erotic hypnosis training, please do not expect to receive a response.<br>
	My work is entertainment.  I do not operate an educational institution, and am not currently accepting <br>
	students or trainees.  If this were to change in the future, it would be something made available only to <br>
	members of my website.</P><br />
	
	<P>The email form is currently offline, we're working on a fix.</P>

	<P>I've set up a temporary e-mail account at <a href=mailto:december@hypnosisfetish.com>december@hypnosisfetish.com</a>.

	<div id="note"><a href="/password/">Forgot your password?</a></div>
	</div>
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<div class="D2">
	<img src="/bg/profile.jpg" style="padding:10px" />
	<h1 class="text1">Frequently Asked Questions:</h1><br />
	<h1>How do I become a VIP Member?</h1><br />

	<P>To become a VIP Member, you must purchase one or more of my erotic hypnosis
	videos.  The VIP Member's Area is where you are able to access your purchased
	content.  You can find my video list <a href=https://hypnosisfetish.com/preview/>here</a>.</P><br />

	<h1>I requested a password reset and have not received an e-mail.</h1><br />
	<P>For privacy and security reasons, we do not acknowledge whether or not an account exists when requesting a password reset.
	As such, if your account has been deleted due to inactivity, you will not receive a password reset email.<br/>
	To re-create your
	account you'll need to place a new order.  In many cases, as a courtesy, I can restore access to previously purchased sessions
	upon the creation of a new account with the same e-mail address as a previous account, however as I do not track this, you'll 
	need to submit a request for this through the <a href=/members/info.php>internal website messaging system</a>.</P><br />

	<h1>When are you releasing new videos?</h1><br />

	<P>I do not operate on a fixed production schedule.  Over the past 17 years, there have been periods
	of plenty, and there have been lean times.  New videos are announced only after they are filmed.</p><br />

	<h1>My video player is having difficulties playing the video.</h1><br />

	<P>All my videos are HTML 5 compliant.  Unless I just released the video and there was a render error, it's
	very unlikely that any video playback issue is server side.</P><br />

	<P>If you have having difficulty playing a video, then download the file to your computer and then play
	the downloaded copy.  You can do this by clicking on the link that says "Direct Download" underneath the
	video playback window in the VIP Member's Area.</P><br />

	<P>If your video software is struggling with playing the video, then try using <a href=http://www.videolan.org/vlc/index.html>VLC</a>.  It's probably
	the best cross-platform and cross-format video player in existence, and works on any computer, operating system,
	and most tablets and mobile devices.</P><br />

	<P>You can also play the downloaded file through Google Chrome Browser's built in MP4 player.</P><br />

	<P>Please note that supporting desktop applications is beyond the scope of our support.</P><br />



	<h1>I can't see my new video</h1><br />

	<P>Please note that new video purchases can take up to 12 hours to process.
	I try to keep the delay at a minimum, and I do not benefit from this delay.
	If it were in my power to not have any delay at all, I would gladly make
	that the case.</P><br />
	<P>VIP Members of Bronze level and higher gain the benefit of having some or all of their new purchases
	made available immediatly without having to wait for the payment to process.  For more information on 
	VIP Member levels and benefits click <a href=/articles/vipLevels.php>here</a>.</P><br />
	<P>You will receive e-mail confirmation of your new order, at which point
	it will be available in your <a href=/members/>VIP Member's Area</a>.</p><br />

	<h1>I'm having trouble logging in to the VIP Member's Area</h1>

	<p>Your username is your e-mail address.  It is case sensitive, and must be correctly
	typed in.</p><br />

	<p>Your password is whatever password you provided when you purchased your video.</P><br />

	<p>If you cannot login, then you MUST reset your password by going to <a href=/password/>this page</a>.
	On the password reset page you type in your e-mail addres and a new random password will be
	mailed to you.  If you do not receive it, then you can e-mail me and tell me that you did not
	receive your password reset.</p><br />

	<P>If you are having trouble with the password, try cutting it from the email, and pasting
	it to the password field in the login screen using your mouse.  It's easy to confuse a zero for
	the letter O, or the number 1 for the letter l or for capital I.</P><br />

	<P>Also, please note that this website uses javascript and cookies.  If you disable either, then
	you are going to have problems using the website.  Most web browser incognito or private modes
	also break the website.</p><br />

	<P>This website is optimized and tested for use with Chrome, and Firefox.  Other web browsers
	and devices may encounter undiscovered bugs in the software.  If you are on a mobile device and
	are having difficulties, please try downloading Chrome and see if that fixes your problems.</P><br />


	<h1>What is the relation between <a href=/>HypnosisFetish.com</a> and
	<a href=https://hypnoslave.com>HypnoSlave.com</a>?</h1><br />

	<P>Several years ago when I was in full production, I created <a href=https://hypnoslave.com>HypnoSlave.com</a>
	to be a variant on my erotic hypnosis with a more prominent BDSM theme and with various BDSM toys and what
	would develop in to a full dungeon set.</P><br />

	<P>The two sites used to have separte memberships.  However in late 2016, I merged all the HypnoSlave.com videos
	in to HypnosisFetish.com</P><br />

	<P>New Videos are not currently in production for <a href=https://hypnoslave.com>HypnoSlave.com</a> at this time.
	I have, however, incorporated some of the erotic hypnosis BDSM elements that I explored through 
	<a href=https://hypnoslave.com>HypnoSlave.com</a> in to the more modern <a href=/>HypnosisFetish.com</a> sessions.</P><br />

	<P>

	<h1>I'm having speed related issues</h1>

	<P>If you are experiencing an issue relating to speed of download from the website, then it's 
	one of two problems.  Either 1) your connection to the Internet is not very good, or 2) you 
	are located geographically very far from the west coast of the United States, and your 
	Internet provider does not have a very good connection.</P>

	<P>The server for HypnosisFetish.com is co-located in a major colocation facility, on top of one 
	of the fattest pipes in Los Angeles.  I've got a lot of problems, but bandwidth is not one of them.</P>

	<P>To put real numbers to this, if I want to download the full MP4 of Danielle Hypnotized, a 2 GB 
	file to my computer, it takes about 35 seconds.</P>

	<P><a href=http://www.speedtest.net/>Speedtest.net</a> reports my connection to be 8 ms ping, 164 Mbps down, 
	and 11 Mbps up.  This isn't even the fastest level of service that my ISP offers.</P>

	<P>IF YOU ARE HAVING DOWNLOAD SPEED RELATED ISSUES, THEN YOU NEED TO DOWNLOAD THE VIDEO FILE FROM THE 
	WEBSITE, AND THEN PLAY IT LOCALLY ON YOUR MACHINE.</P>

	<P>Having said that, I'm currently exploring a low bandwidth standardized format.  It's about 1/3 of 
	the file size.  Currently this is only available on limited sessions.  You can access 
	it by clicking on: "Play Low Bandwidth" in the VIP Member's Area list view.</P>


	<h1>How can I provide you with my web browser information</h1><br />

	<P>Go to the following website: <a href=http://yourbrowser.is/>yourbrowser.is</a> and it will detect a wide variety
	of information about your web browser.  At the top of the page there is an option to have the report e-mailed to
	someone.  Put my e-mail address in: aaron@betaprime.org .</P><br />


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